Privacy Policy

Privacy Policy

At Glostom SARL, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you access our services, website, or communicate with us. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and billing address.
• Payment details (processed securely via third-party payment processors such as Payzone).
  
  

1.2 Non-Personal Information:

• IP address, browser type, operating system, and other technical details when you access our website.
• Usage data, including pages visited, time spent on the website, and other analytical data.
  
  

1.3 Information You Provide:

• Files, images, or other materials uploaded for video production and editing purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our video production and editing services.
• Process payments securely and issue invoices.
• Communicate with you regarding your projects, inquiries, or support requests.
• Improve our website, services, and customer experience.
• Comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Payment Processors: To process payments securely (e.g., Payzone).
• Service Providers: Trusted third-party vendors who assist in delivering our services.
• Legal Authorities: If required to comply with Moroccan laws or legal processes.

4. Data Storage and Security

We take all reasonable precautions to protect your data from unauthorized access, alteration, disclosure, or destruction. Measures include:

• Secure servers and encrypted payment processing.
• Regular monitoring for potential vulnerabilities and threats.
• Limited access to personal information by authorized personnel only.

5. Your Rights

As a user, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccuracies in your information.
• Deletion: Request the deletion of your personal data (subject to legal or contractual obligations).
• Objection: Opt out of specific data processing activities.
  
  

To exercise your rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website performance and usage.
  
  

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be communicated via our website, and the “Effective Date” will be updated accordingly.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +212 600-054586
  
  

Thank you for trusting Glostom SARL. Your privacy matters to us.